- The DuBois FamilyWhen we went to buy our vehicle we decided to look online before going into a dealership. Aaron was the salesman who we communicated with online first. He was very prompt in following up when we called with questions. Once we learned of the great incentives offered by Fitzgibbons, there was no reason to look elsewhere! Thanks Aaron!
- P. Newton-Curran, Munster, INWe were looking for a car for my daughter, the new driver in our family, and we had looked at a couple other used car dealers. It was such a relief when we found the car at Fitzgibbon Mitsubishi. I inquired about the 2001 Mitsubishi Montero Sport online and Todd Brinsky quickly replied with the additional information I needed. We arranged a time to visit and see the car. After the test drive and discussions we purchased it. Todd made the process stress free and I felt comfortable buying a used car from this dealer since they have a clear procedure for checking over the cars before they offer them for sale. A couple days after we had the car a warning light came on and we brought the car in for service and they paid for the repair! Todd remained in contact with us until we received all the paperwork - great customer service! I highly recommend my experience with Fitsgibbon Mitsubishi and we really liked working with Todd.
- M. Samuels, Sr., Riverdale, ILMy wife and I had a very pleasant experience at Pat Fitzgibbon's Mitsubishi. They handled our deal in a very fast and professional manner. Our saleman, Todd was very kind and curtious. We look forward to buying from them again, and will recommend them to our friends and family.
- L. Covington, Chicago, ILI recently purchased a 2011 Mitsubishi Endeavor from Fitzgibbons Mitsubishi. Did I mention this is my third Endeavor? My first two were the 2004 and 2007 models. I was quite pleased with my purchase. This buying experience was different in a wonderful way. I was able to purchase a newer model vehicle for a cheaper monthly payment. Fitzgibbons Mitsubishi lowered my payment by more than $150 than my previous car payment.
My salesman, Aaron Cook, was especially nice. He was professional and did all that he could to get me into my new vehicle for an eye dropping price. At first I was hesitant to purchase because the SUV was white. However, this wasn’t just any color white; it was more like a pearl color. It shimmers and shines in the sun and I receive tons of compliments. To top it off, I receive reward points that can go towards future services. I recently received a coupon in the mail that allows me to have my very first oil change free of charge.
If you’re looking for a quality vehicle, professions that know about the vehicles they sale, and a staff that works with you to see that you drive away with a vehicle that suits your needs, I highly recommend Fitzgibbons Mitsubishi. Tell Aaron I said hello.
- Wayne S., Orland Park, ILIf a sixth star was available I would give to Pat Fitzgibbons Mitsubishi . To deal with this establishment is no less than a great experience. Consequently we have purchased two (2) 2011 Outlander Sports in the last six months, one for my wife and one for myself. The owners and staff are an A-1 operation. They truly believe in customer care, satisfaction and service. Any one in the market for a new Mitsu or a high quality pre driven vehicle would be doing themselves a disservice by not first visiting Pat Fitzgibbons Mitsubishi.
- Rico D., Wadsworth, ILThe Pat Fitzgibbon name means quality. Quality sales people, quality service, quality prices, and of course quality cars! In the southern suburbs why go anywhere else? Bottom line Pat Fitzgibbon is a quality Mitsubishi dealership! New or Used they can do it all!
- Mike O., New lenox, ILThe staff always goes the extra step to make sure you are satisfied. Service manager Joe makes sure all expectations are exceeded. I would recommend them to anyone needing service or looking to purchase a new Mitsu or used car from Pat Fitzgibbon’s Mitsubishi.
- Andrew D., Lindenhurst, ILPat Fitzgibbon's Mitsubishi is a first class dealership. The wonderful experience doesn't stop with buying the car. They place supreme importance on service after the sale. The dealership is clean and the employees really care about making you feel comfortable. I would give them a sixth star if I could!
- Heidi K. , Justice, ILThe best vehicle I have ever owned is the Outlander Sport SE AWC I bought from Pat Fitzgibbon’s Mitsubishi. The four wheel drive and heated seats are fantastic. The experience at PFM was hassle free and I will refer them to everyone I know who is in the market to purchase a vehicle.
- Scott Thomason, Branson, MO• I was searching for a used Toyota on the internet and I came across one at Pat Fitzgibbons. I live 500 plus miles away, so sometimes in the past I have made a trip to buy a truck and have been mislead. However I read where Pat Fitzgibbons was family owned since 1984, so I was totally comfortable driving 500 miles to buy a car. The salesman said the car was in good condition on the phone. When I got there I found the car to be in PERFECT CONDTION , it was run thru a 100+ point inspection, they put new brakes ,tires and wheels on it and it was cleaned inside and out the best I have ever seen! The price was great, Kelly blue book private party price, no haggling. They were EXTREMELY HONEST, ETHICAL, PROFICIENT, AND GERENERALY HELPFULL. I drove on there lot at 12:30 and drove off it before 2:00.
Also, the salesman came in on his day off and was waiting for me when I got there!
Scott, the owner's son did my paper work and the other people who waited on me treated me like family. I have done business with 100" and 100's and 100's of businesses in my life, I believe this the best experience I have had. I have bought half a dozen Dodge's from our local dealer and they beat him!!! AND HE WAS ON THE COVER OF TIME MAGAZINE, last year for being the BEST CAR DEALER IN OUR NATION!!!!!!!! Ramsey Motors... This is the best, most honest car dealer I have met in 35 years of buying cars. My dad had a car lot and he's the most honest man I know. You can not go wrong with these folks they are truly an honest car dealership. They should get a 10 star rating.
- ChadesiusI recently brought my Montero in for service. I had difficulty locating an alternator on short notice, but Dave the parts manager promised me to have the parts needed the next morning. The next day the technician found additional problems with my vehicle, and said he would need to keep my car overnight. They offered to rent me a car free of charge, and said that it would be ready in the morning. As promised my car was ready by 10AM by far the best trip to the mechanic I have had. The labor cost per hour is a bit more than most other places, but the service makes it totally worth it.
- Jose and Rebecca O., Bridgeview, ILWow!!! I can not say enough about this dealership!! I just purchased a brand new 2011 outlander sport and could not be HAPPIER!!! :). The staff is Outstanding!! They took my needs into consideration and worked 1 on 1 with me to make me feel comfortable about my payment.. They also took their time showing me how every single option worked.. Wow.. I can't lie they weren't the first dealer I stopped at :(. But Pat Fitzgibbons made me an AWSOME deal within a single hour. While the other dealership (countryside Mitsubishi) only offered Nothing but the Run-around.. Take the Drive I PROMISE it's worth your time and money!!!
- Danielle C. , Aurora, ILIf you are looking to purchase a new car, don't waste your time by looking any further. The staff at Pat Fitzgibbon's Mitsubishi took the time to listen to my concerns and they did not play number games like so many car dealerships do. They were very knowledgeable and explained all my options. I shopped around prior to coming to Pat Fitzgibbon's Mitsubishi and even though I have several car dealerships by my house, none of the dealers were as honest and upfront as they were. I did not feel pressured at all through the buying process. I would definitely recommend them to my friends and family. They deserve 10 stars!!
- L. Wallace , Frankfort, ILI have been buying vehicles from the Fitzgibbon family since 1996 when they were South Holland Dodge. I recently purchased my first Mitsubishi, an Eclipse GS-Sport, and I am very happy with the Eclipse and I got the same great deal and service that I have grown to expect from the Fitzgibbon family. Sales and Service are HIGHLY RECOMMENDED!
- A. Martin , Wilmington, ILI was very happy I chose Pat Fitzgibbon’s Mitsubishi to buy my Outlander Sport. It was worth driving over 50 miles to get a great deal on the vehicle I wanted. They were friendly and very honest in their negotiations. I will recommend Pat Fitzgibbon’s to all my family and friends.
- Steven T., Milwaukee, WII spent a lot of time looking for a new car. I visited many dealers in Milwaukee and had not found a dealer relationship I felt comfortable with. I finally discovered and stopped in at Pat Fitzgibbon's Mitsubishi as I was leaving on a 7 day vacation.
The sales staff was great. They did not try to push the sale, but instead they took time to make sure the Outlander Sport was the vehicle I wanted with the features I wanted. I have always driven a car and the crossover will be a big change. I was impressed with the stock on hand compared to the dealers in my home town of Milwaukee. They were able to locate the car I wanted and had the car prepped and ready for me, at a great price, when I returned from the vacation a week later. The communications to finalize the financing and get my monthly payments where I wanted them were handled promptly via the phone and email.
When I arrived to pick up the car there were no surprises other than everything was ready and waiting. This surprised me as I had made several changes to financing during that week as well as having additional equipment installed on the vehicle.
I think I have talked to someone in each department, and have nothing but great things to say about everyone I have worked with here. They are knowledgeable and strive to make sure they are answering my question, when I ask something they don't know they find the answer. When I inquired about all weather mats for my Outlander Sport the parts manager brought out the mats to make sure they met my expectations instead of just selling me the mats, giving me the box, and walking away. A dealer in Milwaukee offered to order the mats for me, but did not have them in stock.
I have made the trip back to Pat Fitzgibbon's Mitsubishi due to the positive experiences I have had, when I could have saved time by visiting a local Milwaukee dealer. When I am ready to purchase another new car I will definitely consider working with Pat Fitzgibbon's Mitsubishi.
- Leslie G., Hammond, INAfter driving the same car for 10 years, it was way past time to purchase a new one. Being a single woman, I dreaded going to a dealership by myself to look at cars. The first dealership I went to in Indiana was such a frustrating, pushy experience that I was about to give up.
I told my brother about the ordeal and he referred me to Pat Fitzgibbon's Mitsubishi, so I jumped in my car and rode over there. What a difference! Everyone was so nice and not pushy at all! They let me drive any vehicle I wanted to, explained everything about each one, and made me feel right at home and welcome!
I can't tell you how happy I was that day to drive home in my brand new car! They all took really good care of me and were happy to answer any and all questions I had.
If you are looking for a new car and don't want to deal with any hassle, Pat Fitzgibbon's Mitsubishi is the place to go! You'll be happy you did, I certainly am!
- Jerome K, Lansing, ILI saw their website with their inventory and pricing so I called and set up a an appointment. The next day I went in and test drove a Lancer and loved it! The salesman was very knowledgeable and sincere, which made my decision easy to proceed and purchase the vehicle. I have been back for oil changes and the service is very good. I referred my sister who purchased her vehicle there and has been also very happy with them. Pat Fitzgibbon's Mitsubishi is awesome and I would refer everybody to them.
GET UP TO THE MINUTE DEALS!